Pyramid Model: Manage the Work Processes

When supervisors and managers ignore their responsibility for managing AND developing the way work is done, waste increases, competitiveness decreases and knowledge workers - who can see better ways of doing things and opportunities to do things better, faster, easier - lose motivation and commitment.

So the challenge here is to make time to map, improve and radically change processes, in order to maintain alignment with the demands of the business, and the business environment. 

Given that most managers are Digital Immigrants and most technical professionals are Net Gen-ers and Digital Natives, the manager has to learn to let go and share leadership in this area of the pyramid, probably more than any other. 

  

Who Learns More When A Fool & Wise Person Meet?

Are you still using Winndoze 95? or OhEss8? 

Do you still use a computer with a 2 Gig hard drive and 128K ram...Are you working with EmEsWurd2000 without virus protection?

No? 

Really!?  Why not?

Ahhh....Because you can't run 21st century programs on outdated platforms...?

Uhhuhhh...

And because there's so many nasty viruses around these days

Uhhuhh... I see... makes sense really...

So...may I ask... 

• how often do you upgrade your mental operating system to prevent the human equivalents of freezing (paralysis by analysis), crashing (dummy-spits, freak-outs) or start-up problems?
• how up-to-date do you keep your anit-virus thinking to protect against nasty workplace viruses like Hubris, Arrogance, Know-It-Allism, Negativity, Cynicism, Apathy, Complacency, High Anxiety, Doom & Gloom? 
• what new software have you 'installed' (by reading, studying, listening, researching, travelling, mixing with new people) to handle the complexity & dynamics of 21st century work?
  

If you're still doing things the way you've always done them, if you're still doing what you've always done... sorry, but your pyramid's going down... because on this planet (as far as I know) there are only two options: decay or growth.

GenY & the Boomer

Overheard thought bubbles (or maybe just imagined??)...

GenY: I've got lots of ideas on what we can do different - why do you keep blocking me!

Boomer: Look, slow down, be patient, be realistic! I was just like you when I was your age...

GenY: Were you?!?!

Boomer: Absolutely, I thought I could change the world... I thought I could change this place! and I was full of bright ideas and wild dreams...

GenY: Then PLEEEEEEEASE... 

Don't do to me whatever it was that killed all that in you!