The Communication Impact Questionnaire (CIQ) is based on the concepts of Transactional Analysis (developed by Psychotherapist Eric Berne) and helps those who use it to understand the impact of their communication style on those around them and why there is often a gap between our intent and impact.
This instrument helps us map our impact and influence and to predict other’s reactions to us.

With results in hand we can look at…
- what our results suggest about how others might see/experience us
- how well this supports our aims or intentions in relationships with them
- what frustrated or unwanted responsed we are likely to invite
- what we might change to develop effective working relationships

CIQ involves completion of a self-scored questionnaire and comprehensive debreifing activities and discussions.
It can be used with individuals, groups or teams.